Changing incorrect age of Child on Family Sharing
I need to change my Child's age which I entered incorrectly when setting up Family Sharing. It shows 11, but he is 18. Please advise.
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I need to change my Child's age which I entered incorrectly when setting up Family Sharing. It shows 11, but he is 18. Please advise.
Yes that seems to be correct. I missed the line at the top of that page about under-13s accounts need to contact support.*
Go to the Products support page and select Apple ID. Then follow the options. I didn't see one specifically for charged birthdates for children so 'Other Apple ID topics' is probably the best one.
After that I recall you will get the options of call or message.
Have all your credentials ready both for the organiser of the family group and the account with the birthdate you want to change.
*It's been some time since I had an under 13 in the family 😃
Yes that seems to be correct. I missed the line at the top of that page about under-13s accounts need to contact support.*
Go to the Products support page and select Apple ID. Then follow the options. I didn't see one specifically for charged birthdates for children so 'Other Apple ID topics' is probably the best one.
After that I recall you will get the options of call or message.
Have all your credentials ready both for the organiser of the family group and the account with the birthdate you want to change.
*It's been some time since I had an under 13 in the family 😃
Update the date of birth associated with your Apple ID tells you how to achieve this:
To change a date of birth to any age below 13,* you must be a member of a Family Sharing group, and your family organiser must approve the change. ..
Follow the steps in the document to sign into the 'child' account either on the web or an iOS device, navigate to the option to change birthday, then
Hi David, thank you so much for your reply.
However, I followed all the steps, but still cannot change the date of Birth.
I get the message "To change this date of birth, contact Apple Support"
Please assist.
Thanks
Hanna
Thank you David, will contact Support
No worries. I'd be interested in your experience in how this turned out for you. Be sure to drop back and report. Lots of people have this issue and it might help them too!
Changing incorrect age of Child on Family Sharing