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User profile for user: Happydays1942
Happydays1942 Author
User level: Level 1
4 points

my Apple i phone is frozen when i swich on and cannot switch off as recommended

My phone on switching on is showing all apps but cannot open up any or switch phone off

iPhone XR, iOS 15

Posted on Feb 16, 2022 9:22 AM

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User profile for user: Community User
Community User

Posted on Feb 16, 2022 2:34 PM

Try to make a forced Reboot:


1. Quickly Press Volume Up

2. Quickly Press Volume Down

3. Hold the Side Button and release when you see the Apple Logo.

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5 replies
Question marked as Top-ranking reply
User profile for user: Community User
Community User

Feb 16, 2022 2:34 PM in response to Happydays1942

Try to make a forced Reboot:


1. Quickly Press Volume Up

2. Quickly Press Volume Down

3. Hold the Side Button and release when you see the Apple Logo.

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my Apple i phone is frozen when i swich on and cannot switch off as recommended

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