Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Cannot upgrade to iPad iOS 15

I am on iPad iOS 14 (8th edition iPad)and want to update to 15. The update that appears in settings is 15.3.1 which I can download but won’t update. How can I get iOS 15 first? It is not appearing as an option. I figure I should upgrade first to 15before updating to 15.3.1.

any ideas?

Thanks very much

Posted on Feb 16, 2022 10:16 AM

Reply
Question marked as Best reply

Posted on Feb 16, 2022 10:18 AM

If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that your iPad may be too far behind the current version to be updated directly from iPad settings. As such, you will likely need to use a computer to perform the update. You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.


If an update is available for your iPad, it will be to the highest version that your iPad can support; you’ll not be able to install an intermediate version.


3 replies
Question marked as Best reply

Feb 16, 2022 10:18 AM in response to Glendavid1124

If your iPad is capable of being updated to a more recent version of iOS/iPadOS than is currently installed, these support pages outline both the available methods by which the update can be performed - and troubleshooting should you experience difficulties:

Update your iPhone, iPad or iPod touch – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

If your iPhone, iPad or iPod touch won’t update - Apple Support

iOS update and restore errors – Apple Support


Be aware that your iPad may be too far behind the current version to be updated directly from iPad settings. As such, you will likely need to use a computer to perform the update. You will need access to either a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of MacOS). Ensure that your installed version of iTunes has been updated to the most recent version; the essential device drivers are included.

Download and use iTunes for Windows – Apple Support

Update to the latest version of iTunes – Apple Support

Update software on iPhone, iPad or iPod touch in iTunes on PC - Apple Support


If you have a beta profile installed, ensure this has been removed from your iPad - as, otherwise, installation of production software updates may be inhibited. This support page provides the necessary information to remove the beta from your iPad:

How to uninstall iOS beta software - Apple Support


You should note that for your iPad to install an available update, its battery must be charged to at least 50% capacity - and/or be connected to its Power Adapter. Similarly, the iPad can only be updated over a standard WiFi connection - or be updated by a PC or Mac using iTunes or Finder - over a USB connection.


If an update is available for your iPad, it will be to the highest version that your iPad can support; you’ll not be able to install an intermediate version.


Feb 16, 2022 6:03 PM in response to Glendavid1124

You wouldn't normally get an option to download iOS 15, since it is not necessary to update in order. You can go from what you currently have to the latest iOS. You can also try updating via a computer with either the latest version of iTunes or Finder if you have a Mac with Catalina or above. You will not be able to download or install iOS 15, it is no longer being signed so it will not download or install, but with the links that LotusPilot provided, you should be able to either update the iPad or at least troubleshoot why you cannot. It should update using one of those links, unless you do not have sufficient space to install the iOS.

Cannot upgrade to iPad iOS 15

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.