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Connecting to wifi trouble

I just bought an iPhone 11 at Cricket Wireless. I am having trouble connecting to wifi. Its the same at home and at my office. I have done all the suggestions like turning the phone on and off, turning the wifi on and off, etc. Nothing has worked. My old iPhone SE 2020 works fine with the wifi. Any suggestions?

Posted on Feb 16, 2022 10:58 AM

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Question marked as Apple recommended
Darrell3687 wrote:

I just bought an iPhone 11 at Cricket Wireless. I am having trouble connecting to wifi. Its the same at home and at my office. I have done all the suggestions like turning the phone on and off, turning the wifi on and off, etc. Nothing has worked. My old iPhone SE 2020 works fine with the wifi. Any suggestions?

settings - general - reset - reset network settings.

Posted on Feb 16, 2022 11:26 AM

1 reply
Question marked as Apple recommended

Feb 16, 2022 11:26 AM in response to Darrell3687

Darrell3687 wrote:

I just bought an iPhone 11 at Cricket Wireless. I am having trouble connecting to wifi. Its the same at home and at my office. I have done all the suggestions like turning the phone on and off, turning the wifi on and off, etc. Nothing has worked. My old iPhone SE 2020 works fine with the wifi. Any suggestions?

settings - general - reset - reset network settings.

Connecting to wifi trouble

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