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My screen on my iPhone 12 Pro Max has been replaced now my phone brightness won’t go up or down it’s just at a low level of brightness did everything to see if it would work again tried off and on still same need help

iPhone 12 Pro Max

Posted on Feb 16, 2022 2:44 PM

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Question marked as Top-ranking reply

Posted on Feb 16, 2022 2:54 PM

If you had it replaced by the Genius Bar or a genuine Apple service center, then take it back and have them fix it. If it was done by a third party repair shop, you're on your own. Apple doesn't sell their parts, so what you most likely got was a cheap knock-off from China. Take it back and see if they can fix it.

2 replies
Question marked as Top-ranking reply

Feb 16, 2022 2:54 PM in response to Sense04

If you had it replaced by the Genius Bar or a genuine Apple service center, then take it back and have them fix it. If it was done by a third party repair shop, you're on your own. Apple doesn't sell their parts, so what you most likely got was a cheap knock-off from China. Take it back and see if they can fix it.

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