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Purchase could not complete

I can't purchase in ingame. It says purchase couldn't completed

Posted on Feb 17, 2022 12:08 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2022 4:57 PM

Hi abiket,

Welcome to the Apple Community.


Wondering if you were logged in with your Apple ID, when you saw that message

and

Whether the message gave a reason, or showed you who to contact.


If you need an Apple ID:

How to create a new Apple ID – Apple Support


Or


Contact iTunes Support staff:

Choose your country or region - Official Apple Supports


____________________________________________

Also, if needed:

Apple Support have articles online to guide you:


If your payment method has been declined in the App Store or iTunes Store – Apple Support


If you can’t download or update apps on your iPhone or iPad - Apple Support165


If you can't find or use your in-app purchases - Apple Support


OR

Find answers to your questions about purchases, subscriptions, payments, and billing:

Subscriptions and Billing - Official Apple Support


All the best :-)

5 replies
Question marked as Top-ranking reply

Feb 17, 2022 4:57 PM in response to abiket

Hi abiket,

Welcome to the Apple Community.


Wondering if you were logged in with your Apple ID, when you saw that message

and

Whether the message gave a reason, or showed you who to contact.


If you need an Apple ID:

How to create a new Apple ID – Apple Support


Or


Contact iTunes Support staff:

Choose your country or region - Official Apple Supports


____________________________________________

Also, if needed:

Apple Support have articles online to guide you:


If your payment method has been declined in the App Store or iTunes Store – Apple Support


If you can’t download or update apps on your iPhone or iPad - Apple Support165


If you can't find or use your in-app purchases - Apple Support


OR

Find answers to your questions about purchases, subscriptions, payments, and billing:

Subscriptions and Billing - Official Apple Support


All the best :-)

Feb 18, 2022 12:38 AM in response to abiket

:

Re: "Your account has been disabled in the App Store and iTunes,"

You do need to Contact Apple Support.


Apple Support's article has a link in it

If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Or

Other ways to Contact Apple:


There is a "Get Support" link to Apple at top right on this discussion page.


Or

Apple phone numbers around the world

Contact Apple for support and service - Apple Support232


And

If your country is not listed:

Apple Assistance:

Choose your country or region - Official Apple Supportion


Hope this helps :-)

Purchase could not complete

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