My .Mac is on but it doesn’t work, I can’t click on anything

What can I do to open any apps, my Mac is on but I can’t open anything, it’s not frozen, I can’t even open safari.

MacBook Pro 13″, macOS 11.5

Posted on Feb 17, 2022 12:46 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2022 4:41 AM

Nanajjanannak wrote:

What can I do to open any apps, my Mac is on but I can’t open anything, it’s not frozen, I can’t even open safari.



To trouble shoot further you can:

 

—Try a SafeBoot How to use safe mode on your Mac - Apple Support



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.

 

—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

1 reply
Question marked as Top-ranking reply

Feb 17, 2022 4:41 AM in response to Nanajjanannak

Nanajjanannak wrote:

What can I do to open any apps, my Mac is on but I can’t open anything, it’s not frozen, I can’t even open safari.



To trouble shoot further you can:

 

—Try a SafeBoot How to use safe mode on your Mac - Apple Support



Takes noticeable longer to get to the login screen, does a 5 minute disk repair before it fully boots up, and certain system caches get cleared and rebuilt, including dynamic loader cache, etc.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


In Safe mode third party system modifications and system accelerations are disabled, it removes malware, etc hampering smooth operation, however a reboot will put it back to normal mode.


This test will tell you if third party interference; extensions etc are not loaded in safe boot mode.

 

—Test issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 



Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS

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My .Mac is on but it doesn’t work, I can’t click on anything

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