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How fix Contacts on MAC from not saving new entries or edits

Contacts on my MAC won't update when editing or adding new entries. How do I fix this ?

I've tried restarting the MAC with no success.

iMac 21.5″ 4K, macOS 12.2

Posted on Feb 17, 2022 7:15 AM

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6 replies

Feb 18, 2022 9:03 AM in response to BLT44

BLT44 wrote:

Contacts on my MAC won't update when editing or adding new entries. How do I fix this ?
I've tried restarting the MAC with no success.


Try a SafeBoot  https://support.apple.com/en-us/HT201262


login and test. Reboot as normal and test.


if no insight or resolve test the issue in another user (or guest user) account Set up users, guests, and groups on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 

Feb 18, 2022 8:35 AM in response to BLT44

Hi, BLT44,


Thanks for stopping by the Apple Support Communities to get help with your Mac contacts. It sounds like you are having trouble updating and adding contact entries. We'd be happy to assist!


First, see if you're able to edit and add contacts while in safe mode:


If the issue continues after that, we'd also recommend testing in a brand new user account:


Don't hesitate to respond back if the issue continues! If you do, please let us know a few more details about your situation, including:


  1. Your Mac model and macOS version installed. Both of these can be found under the Apple  menu > About This Mac
  2. If you use any accounts to sync your contacts, such as iCloud or an email account
  3. If you do sync your contacts, are you able to add/edit them on another device (another computer's contacts application, on the website, or on your phone)?


Best!

Mar 23, 2022 8:09 AM in response to Lindsay_B.

Here is some more info… although I haven’t tried a new user account yet.


* Also does not work in safe mode.

* Using latest version of Monterey (12.2.1)

* Reinstalling Monterey didn’t fix

* iMac is a 2019 model… 21.5” retina display with intel CPU

* Use iCloud to sync between Mac, iPhone and iPad

* Can add/edit contacts just fine on iPhone, iPad and in iCloud, but they don’t sync to iMac

* Can’t use local Contacts on iMac… edits look saved when you hit “Done”, but they aren’t there when you go back to look at them


Any ideas ?

How fix Contacts on MAC from not saving new entries or edits

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