iPhone 13 Pro Bluetooth Cuts in and Out

I have been having ongoing issues with any Bluetooth device on my iPhone 13 Pro. It cuts in and out or sounds garbled intermittently, sometimes several times during a call, sometimes not at all. I have worked with 3 different Senior Advisors at Apple who have had me jumping through every hoop imaginable to no avail. The other day I saw a thread on here from someone saying he found it to be the Apple Watch Series 2, which I also have. I have conducted an experiment the past 3 days making calls with the watch turned on and off. The problem repeatedly happens with the watch turned on but hasn't happened one time with the watch turned off. The other person purchased a new watch Series 7 and has had no issues since. There is nothing wrong with my watch, and I had no intention of replacing it at this time, however that seems to be the issue. For the hours I have spent on the phone and the aggravation over the past 3 months, I think Apple needs to give me a new watch to solve their problem. If you're having the same or similar issues and have a Series 2 watch, you might want to try turning the watch off and see if that helps

Posted on Feb 17, 2022 10:03 AM

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Feb 28, 2022 10:50 PM in response to Angelady55

Update.....I was able to isolate my Bluetooth problem to my Apple Watch Series 2. Apparently it is not compatible with the new 13 Pro. Wish someone had told me that and I may not have gotten that phone, I wasn't prepared to spend another $400 at this time. Apple store said they are very transparent about this but I was unable to find anything that said that on their website and I definitely was not told that when I bought the phone from my carrier. Really disappointed in Apple after being a committed Apple customer for many many years.

Mar 6, 2022 4:46 PM in response to Angelady55

Angelady55 Said:

"iPhone 13 Pro Bluetooth Cuts in and Out: Update.....I was able to isolate my Bluetooth problem to my Apple Watch Series 2. Apparently it is not compatible with the new 13 Pro. [...]Really disappointed in Apple after being a committed Apple customer for many many years."

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Why Incompatible?:

Your Apple Watch model does not meet the hardware requirements for your iPhone model.


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  1. Go here: Feedback - Apple Watch - Apple
  2. Select: "Compatibility" for the "Feedback Type"
  3. Comment: on why you are disappointed, and how you think thinks should be a bit different. Include the URL of this post.
  4. Proceed from there as necessary.

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iPhone 13 Pro Bluetooth Cuts in and Out

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