junk email i phone 12max

As you are using two or more devices to access Hotmail you might br better getting Hotmail on the web to manage it st source. I know my Outlook.com has white and black listing facility and junk mail routing. Then all devices should receive the same.

I would not try to do it in either of your mail apps.

Google "Hotmail junk mail settings"

I would be wary of "free" apps for this purpose. LD150 is definitely on the right track. I go a bit further and employ the following basic tactic:

• I created an email account with a number of "free"email services, like Hotmail/Live/Outlook and gMail. I use these services' junk mail filtering features, and have these accounts forward those that aren't filtered out to my "main" email account. When giving out my email address, I provide one of these "filtering" accounts. As you can imagine, it doesn't take long before SPAM emails start arriving.
• For my Macs, I use a "second line of defense," by utilizing a dedicated email SPAM filtering app, like SpamSieve. In this case, I don't use the Apple Mail's built-in spam filtering.

Using both of these methods, I get less than 1% of SPAM messages that still make it through the gauntlet.

Contact Us - Microsoft Support

iCloud mail or third party?

What mail apps are you using on the laptop and on the iphone?

You need Microsoft support .

try the forum https://answers.microsoft.com/en-us

MS tend to charge for direct support.

FWIW. I tried it before I posted the link to you, and it worked fine for me. What are you using to try this link? Regardless, have you tried another device?