You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

jayna7012 Author

Level 1

4 points

iCloud account log in

Hi, so I got a new phone recently and got a new Apple ID and email, but therefore I can’t log into my old iCloud account and can’t see any of the photos or videos in it. How do you think I could log into my old iCloud account?

Posted on Feb 17, 2022 4:11 PM

Top-ranking reply

tygb

Level 9

64,714 points

Posted on Feb 18, 2022 12:53 AM

Sign out Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support existing Apple ID from new iPhone and sign in with old Apple ID address and its password Sign in with your Apple ID - Apple Support

Note : the photos box must be always turned as on see the article Use iCloud Photos on iPhone - Apple Support

View in context

iCloud account log in

Similar questions