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User profile for user: ahtimas
ahtimas Author
User level: Level 1
4 points

Is this a fusion drive?

I recently sent my iMac (late 2013) for repairs. It was not booting up to desktop and going on a rebooting loop over and over. The repair shop claimed it was a graphics card fault and I agreed to the repairs. Once I received back my iMac, shock #1: All my data has been wiped (They claimed that it was due to a faulty graphics driver, so they had to reformat the drive. And they admit to failing to inform me before hand). Shock #2: There were no signs of my Fusion Drive, and instead was what was labelled as 'SATA Disk'. The shop claimed that once I upgrade to the latest OS (They had installed Mojave for me, so I needed to upgrade to Catalina), the disk would be properly labelled as a Fusion Drive.


I have done the upgrade to Catalina and a Fusion Drive still failed to show.


So my question is, according to this image of the details of the current disk in my system, is this a Fusion Drive, or a normal SATA disk?




I'm worried that they may have removed my Fusion Drive and replaced it with a normal SATA Disk.


Please advice. Thank you!


iMac 27″, macOS 10.15

Posted on Feb 17, 2022 6:10 PM

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8 replies
User profile for user: ahtimas
ahtimas Author
User level: Level 1
4 points

Feb 17, 2022 11:38 PM in response to Jack-19

Thank you Jack.


Well, I am located in Singapore and I sought this repair service from an online Marketplace. This repair shop have hundreds of positive reviews and none were bad. And I found that their physical repair shop was located in a mall that I’m familiar with, so that’s why I decided to send it over to them for repairs.


I've sent them the same images above, yet they claim that the model shows a Fusion Drive (and even asked me to verify with Apple if I want). They also pointed me to this thread and said it’s possible: Fusion drive showing up as sata after app… - Apple Community

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User profile for user: Jack-19
Jack-19
User level: Level 8
46,014 points

Feb 17, 2022 11:59 PM in response to ahtimas

Thank you Jack

No problem.


Well, I am located in Singapore and I sought this repair service from an online Marketplace. This repair shop have hundreds of positive reviews and none were bad. And I found that their physical repair shop was located in a mall that I’m familiar with, so that’s why I decided to send it over to them for repairs.

Unfortunately, that may have been a mistake. You should never have anyone ever service your Mac unless they are Apple Authorized or it is an Apple Store. Otherwise, you can run into big problems like this. And, during the repair non-Apple genuine parts were used, which is very concerning.


I've sent them the same images above, yet they claim that the model shows a Fusion Drive (and even asked me to verify with Apple if I want). They also pointed me to this thread and said it’s possible: Fusion drive showing up as sata after app… - Apple Community

Unfortunately, it appears you do not have a Fusion Drive. If you did, it would say "Fusion Drive" from the Apple menu (top left) > About This Mac > Storage and show up in Disk Utility. However, as one more way to check, you could run an EtreCheck report. EtreCheck is a useful App to diagnose and identify issues, both hardware and software. It is trusted by many users. Please follow the steps outlined below:


1. Navigate to: https://etrecheck.com and get the free version of EtreCheckPro.

2. Download it. It is a free and trusted app. It is often recommended here on Apple Support Communities.

3. Open EtreCheck, and before running the report, be sure to check “Allow full Drive Access” at the bottom of the EtreCheckPro window.

4. Run the report, and put it in a post, as shown here: https://discussions.apple.com/docs/DOC-250000211. We will then examine the report for issues in your Mac.


Jack

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Is this a fusion drive?

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