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iPad pro

iPad Pro frozen up, no home button unable to swipe up or turn of

iPad Pro, iPadOS 15

Posted on Feb 17, 2022 7:57 PM

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Question marked as Top-ranking reply

Posted on Feb 17, 2022 8:34 PM

Hi Dorrie,


Try this from Apple Support: If your screen is black or frozen, follow the steps for your device.


  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button until the device begins to restart.
  4. If your iPad doesn't turn on, If your iPad won't charge - Apple Support You might need to charge for up to an hour.


1 reply
Question marked as Top-ranking reply

Feb 17, 2022 8:34 PM in response to dorrie18

Hi Dorrie,


Try this from Apple Support: If your screen is black or frozen, follow the steps for your device.


  1. Press and quickly release the volume button closest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button until the device begins to restart.
  4. If your iPad doesn't turn on, If your iPad won't charge - Apple Support You might need to charge for up to an hour.


iPad pro

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