You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Transferring data

During setting-up, my new iphone 13 Pro loses connection with my old iphone 7 before it could transfer my data from the old phone. What am I not doing rightly? or not doing at all?

iPhone 13 Pro, 15

Posted on Feb 17, 2022 9:18 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 17, 2022 9:32 PM

riosan1 Said:

"Transferring data: During setting-up, my new iphone 13 Pro loses connection with my old iphone 7 before it could transfer my data from the old phone. What am I not doing rightly? or not doing at all?"

-------


Troubleshooting Device Data Transfer:


A Few Links to Try:



2 replies
Question marked as Top-ranking reply

Feb 17, 2022 9:32 PM in response to riosan1

riosan1 Said:

"Transferring data: During setting-up, my new iphone 13 Pro loses connection with my old iphone 7 before it could transfer my data from the old phone. What am I not doing rightly? or not doing at all?"

-------


Troubleshooting Device Data Transfer:


A Few Links to Try:



Feb 17, 2022 9:32 PM in response to riosan1

Transfer Data from old iPhone to new-

Do you have a backup created either on iCloud or on your computer?

Method 1 - Backup your old iPhone on your computer like this 👉 How to back up your iPhone, iPad, and iPod touch - Apple Support and then Restore your new iPhone from that backup like this 👉Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Method 2 - The Quick Start method and here is how to do that 👉  Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support


Axel F.

Transferring data

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.