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Transferring data

During setting-up, my new iphone 13 Pro loses connection with my old iphone 7 before it could transfer my data from the old phone. What am I not doing rightly? or not doing at all?

iPhone 13 Pro, 15

Posted on Feb 17, 2022 9:18 PM

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Question marked as Top-ranking reply

Posted on Feb 17, 2022 9:32 PM

riosan1 Said:

"Transferring data: During setting-up, my new iphone 13 Pro loses connection with my old iphone 7 before it could transfer my data from the old phone. What am I not doing rightly? or not doing at all?"

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Troubleshooting Device Data Transfer:


A Few Links to Try:



2 replies
Question marked as Top-ranking reply

Feb 17, 2022 9:32 PM in response to riosan1

riosan1 Said:

"Transferring data: During setting-up, my new iphone 13 Pro loses connection with my old iphone 7 before it could transfer my data from the old phone. What am I not doing rightly? or not doing at all?"

-------


Troubleshooting Device Data Transfer:


A Few Links to Try:



Feb 17, 2022 9:32 PM in response to riosan1

Transfer Data from old iPhone to new-

Do you have a backup created either on iCloud or on your computer?

Method 1 - Backup your old iPhone on your computer like this 👉 How to back up your iPhone, iPad, and iPod touch - Apple Support and then Restore your new iPhone from that backup like this 👉Restore your iPhone, iPad, or iPod touch from a backup - Apple Support

Method 2 - The Quick Start method and here is how to do that 👉  Use Quick Start to transfer data from your previous iOS device to your new iPhone, iPad, or iPod touch - Apple Support


Axel F.

Transferring data

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