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My phone was stolen 2 weeks ago and I am unable to access my Apple ID and iCloud. I have attempted to log in though the number which the verification code gets sent to is in the stolen phone. Please assist into retrieving my old Apple ID?

I am unable to access a different iCloud and Apple ID of mine. My phone was stolen two weeks ago and I have been unable to track the phone. I am also not able to log into the Apple ID as a no longer have access to the phone number linked to the account. There I cannot receive a verification code. Please may you assist me in accessing my old Apple ID?

iPhone 12 Pro Max

Posted on Feb 17, 2022 11:42 PM

Reply
3 replies

Feb 18, 2022 3:43 PM in response to kgosi82

Hi kgosi82,

Welcome to the Apple Community.


Sorry to hear you no longer have your iPhone.

Apple Support have a helpful article (link below) online:


If your iPhone, iPad, or iPod touch is lost or stolen - Apple Support


Re: unable to access my Apple ID and iCloud


This article (link below) explains how to gain access to your account,

either using your own device, or a friend's device.

or

See the section at the bottom of the article, if you still continue to have access difficulties

If you forgot your Apple ID password - Apple Support


Hope this helps!

All the best :-)


My phone was stolen 2 weeks ago and I am unable to access my Apple ID and iCloud. I have attempted to log in though the number which the verification code gets sent to is in the stolen phone. Please assist into retrieving my old Apple ID?

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