Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Question about the SIM card provided by Apple

I received a free 5G SIM card from Apple when I got my new iPhone 13. *I already had SIM card from old phone. The thing is I didn’t want to waste this free SIM card, so I put it into my new iPhone(like after a week after I got it). However, it isn’t working. Is it my phone’s problem or do I have to talk to the carrier? My phone tells me that it is not activated.. help me !

Posted on Feb 18, 2022 12:09 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 18, 2022 1:11 AM

You will have to contact the carrier to activate it. Not the SIM may be free but after activation, you need to pay a monthly subscription for calls and data to the carrier.

1 reply

Question about the SIM card provided by Apple

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.