Powerpoint Content disappears when using two screens

Question

Powerpoint Content disappears when using two screens

Dear community,

My setup is a mac-mini M1, latest OS and two LG 27 (27UN83A-W) inch monitors. (all latest drivers/support)

When making a presentation in the powerpoint-app (office365 for mac sorry) i have a strange thing. When I move the presentation between screen the active slide's content is not shown. When I flip to another slide and then get back, the content re-appears. I have a movie of it but i cannot add it to this post.

Keynote doesn't show this behaviour. I know what you will be saying, but I'm the only mac-user in a windows team and I don't want to give in :-)

Any ideas or tips on this?

Kind regards,

Roger.

Posted on Feb 18, 2022 1:13 AM

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Answer 1

destiny241

Community Specialist

Feb 19, 2022 6:59 AM in response to rogerclaessen

Hello Rogerclaessen,

Thank you for using Apple Support Communities. Based on your post, the PowerPoint app doesn't show contents on both connected monitors.

Given the issue cannot be reproduced in the Keynote app, we'd say the issue is on Microsoft's side. We'd recommend connecting with Microsoft Support for help with the PowerPoint app: How to contact an app developer or Microsoft Support

Wishing you well, take care.

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Powerpoint Content disappears when using two screens

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