How can I request a refund for an App Store purchase?

This morning I woke up and saw my apple email saying that i had bought $7 worth of robux on February 9th. On February 9th, I couldn’t use my debit card to buy robux , when I was buying robux it would tell me about my billing information and it needs to be updated. Now it’s currently February 17, and it charged me $7 from my bank.


[Edited by Moderator]

Posted on Feb 18, 2022 6:03 AM

Reply
1 reply
Sort By: 

Feb 19, 2022 9:35 AM in response to xenia23

Hello and welcome to Apple Support Communities, xenia23!


We understand you're having trouble with your payment method. We'd be happy to provide information to help you address this.


Try the steps here: If your payment method is declined in the App Store or iTunes Store


Have a great day!

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How can I request a refund for an App Store purchase?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.