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Level 1

5 points

I can't turn off my phone and the apps show on my screen but they are all frozen and will not start up

Posted on Feb 18, 2022 10:51 AM

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Level 7

26,005 points

Posted on Feb 18, 2022 11:03 AM

Please follow the steps in the following link for support with this issue:

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1 reply

Best reply

Level 7

26,005 points

Please follow the steps in the following link for support with this issue:

I can't turn off my phone and the apps show on my screen but they are all frozen and will not start up

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