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patsy290 Author

Level 1

4 points

during FaceTime, my camera blacks me out

When I answer of make a FaceTime call, my camera blacks out so I am not visible during the call. My camera works normally

iPhone 11, iOS 15

Posted on Feb 18, 2022 1:11 PM

Best reply

Eric--F

Community Specialist

Posted on Feb 19, 2022 2:33 PM

Hey patsy290,

It sounds like you're having an issue with FaceTime. We can understand wanting to get that resolved. We want to help.

It looks like you're coming from the article: If you can't make a FaceTime call on your iPhone, iPad, or iPod touch

Those would be the best steps to take. If that hasn't helped, we'd recommend contacting Apple Support for assistance here: Get Support

Thanks!

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during FaceTime, my camera blacks me out

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