My Husband has died and Apple icloud payments are from his card which no longer exists. When I go in to change card details to mine, it will not accept deatails from my card. (I want to upgrade storage) for ALL my/our Apple devices. Can apple help m

My Husband has died and Apple icloud payments are from his card which no longer exists. When I go in to change card details to mine, it will not accept deatails from my card. (I want to upgrade storage) for ALL my/our Apple devices. Can apple help me through this or do I need to visit someone?


MacBook, macOS 10.15

Posted on Feb 18, 2022 1:46 PM

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3 replies

Feb 18, 2022 5:54 PM in response to elisabettat


Raicya, that advice was so helpful. I can now pay for upgraded iCloud storage.

I could speak to an actual Apple person and he guided me through what would be a complicated system (for me).

I have 5 Apple devices so it was important to get it right.

Apple support person IRVIN was sympathetic to the situation and I THANK HIM sincerely for his patience. 19/2/22

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My Husband has died and Apple icloud payments are from his card which no longer exists. When I go in to change card details to mine, it will not accept deatails from my card. (I want to upgrade storage) for ALL my/our Apple devices. Can apple help m

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