I can't log in to my itunes account.
itunes version 12.10.11.2
home computer, win 7
itunes is working, the store is opening, but I can't buy anything there - I can't log in to my account - the login window doesn't appear
hayesru,
Thanks for the updated information. In that case, the next step will be to remove then reinstall iTunes.
Remove and reinstall iTunes and related software components for Windows 7 and later
Cheers.
Greetings hayesru,
We understand that you are having some difficultly connecting to the iTunes Store, and we'd like to help. Begin by following the guidance found here:
If you can't connect to the App Store, iTunes Store, or other Apple services
Take care.
I have no problem connecting to the itunes store. the store is loading, I can find in it what I want to buy right now. but I can't buy it because I can't log in to my account. I click "log in" in the "account" menu and nothing happens - a window does not appear where I have to enter my username and password.
I don't speak English well enough to describe everything in detail. I use a translator, I hope you understand me
thank you very much! it really helped!
I can't log in to my itunes account
