Animoji/Memeoji issue in M1Pro 14 MBP

Hello Rohit_D,

Thanks for using Apple Support Communities. We see you’re having trouble using Memojis in messages and as your login picture on your Mac. We’re happy to help.

To start, make sure you’re following the steps in these guides: 

Create your Memoji in Messages on Mac - Apple Support

Change a user’s login picture on Mac - Apple Support

If that doesn’t help, test to see if the issue persists in safe mode and a different user account: 

Set up users, guests, and groups on Mac - Apple Support

How to use safe mode on your Mac - Apple Support

Let us know the results.

Take care.

Rohit_D wrote:

I have recently shifted from an Intel-based MBP 15 to an M1 Pro 14in MBP.

How did you do that "shift"? Try setting up a new user account on your machine using only iCloud. Log out of that old account entirely and then log into the new account. Does it act any different?

You aren't showing any Memoji content at all. You should have not just your own Memoji, but all of the system ones as well.

That's the reason for my interest in your "shift". There is an infinite number of ways to scrambled a macOS installation using many different 3rd party system modifications. Have you installed or migrated one or more of those? No way to tell from here.

The best way to setup a new Mac these days is to use only iCloud. Time Machine backups are great for backups, but they are not a good idea for migrating old systems.

Rohit_D wrote:

Happy to reset my system even today if there were a solution.

The first thing to test would be to create a new user account and try it there. If even that doesn't work, then you will have to completely erase the hard drive and reinstall the operating system.

But if this is the only thing you are missing, it might be worthwhile to just live with it.

Rohit_D wrote:

However, when I transferred my data using Migration Assistant it defaulted to the first error.

I guess you’ve found the cause then. You will have to pick between Memoji or third-party apps. Something about the data with those third party apps is breaking the connection to iCloud. Personally, I recommend keeping the Memoji and manually re-installing only the 3rd party apps that you absolutely can’t live without. I think that there are actually very few 3rd party apps that meet that standard. Most apps are junk that cause problems like this. You are better off without them.