Why won’t my phone update

To update over the air from the phone all of these requirements must be met:

• You need at least 6 GB of free storage
• You must be connected to a Wi-Fi network (and not a personal hotspot) unless it is an iPhone 12 or 13 series with an active 5G network connection
• The phone must be charged to at least 50%, and preferably plugged in so it stays above 50% during the update
• The phone must not be in Low Power Mode
• The phone must not be connected through VPN
• The phone cannot be in Airplane mode
• You cannot still have a beta version installed on the phone

If you can't meet all of them you can still update using your computer.

1. Make sure you have a good WiFi connection.
2. If you are using a VPN turn it off.
3. Make sure you have at least 6GB of free space.
4. Make sure your battery has at least a 50% battery charge and is preferably connected to power.
5. Turn off low power mode.