You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purchase issue

i was purchase a item in apps store but the item I purchase never come up and i decide to wait 24 hours but until now no item come up

Posted on Feb 19, 2022 6:26 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 19, 2022 6:40 PM

Look here, you can


• View your purchase history

• Cancel a subscription

• Request a refund

• Verify unfamiliar charges

• Add or remove a payment method


Subscriptions and Billing - Official Apple Support

2 replies

Feb 19, 2022 6:40 PM in response to Lynneyong

Lynneyong Said:

"Purchase issue: i was purchase a item in apps store but the item I purchase never come up and i decide to wait 24 hours but until now no item come up"

-------


Troubleshooting App Purchases:

  • "Pending" Status:

Some items are preorder, with yet-to-be-released status. So, that may be why they are not showing up.


  • New iCloud Session:

Log out of iCloud on your iPhone, and then log back in. See if it shows as it should.


  • Verify the App's Name:

Is it an App by a different name?


  • Verify your Hidden Purchases:

View your hidden purchases, just to verify that it is officially hidd

Purchase issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.