I am unable to edit or update payment method

I am unable to edit or update payment method . The edit button is not blue, rather gray. When I select the payment method, it doesn’t allow me to do anything. How do I update it or get around this?

iPhone 11 Pro

Posted on Feb 19, 2022 7:53 PM

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Question marked as Top-ranking reply

Posted on Feb 20, 2022 2:01 PM

Hi Jacqueline1966,


It seems you're having trouble changing your payment method and we can help.


Did you have a declined payment?


Try taking the steps here:

If your payment method is declined in the App Store or iTunes Store


If the issue persists, contact Apple Support:

Get Support


Thanks for using the Apple Support Communities.

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I am unable to edit or update payment method

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