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Apple ID problems

I just bought an iPhone 13 PRO Max and i am using the same Apple ID since many years back.

But since i got this phone i am not able to use Apple Pay. My card is on wallet but double clicking the side button is not working and i have enabled that in settings.

And in App Store i am not able to download anything new, when i press get it just spins and return to get.

When i am playing a game and want to make à in-app purchase it is just spinning forever.


I am using the latest IOS 15.3.1.

Posted on Feb 20, 2022 1:20 AM

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Question marked as Top-ranking reply

Posted on Feb 20, 2022 5:55 AM

in App Store i am not able to download anything new,

You may need to have a payment method on file, even if the app you want to download is free.

See the following Apple articles:

If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

Require a password for App Store and iTunes purchases

Require a password for App Store and iTunes purchases - Apple Support

Similar questions

1 reply
Question marked as Top-ranking reply

Feb 20, 2022 5:55 AM in response to batuhanustun67

in App Store i am not able to download anything new,

You may need to have a payment method on file, even if the app you want to download is free.

See the following Apple articles:

If you can’t download or update apps on your iPhone or iPad

If you can’t download or update apps on your iPhone or iPad – Apple Support (UK)

Require a password for App Store and iTunes purchases

Require a password for App Store and iTunes purchases - Apple Support

Apple ID problems

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