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my card on file is declined all the time …. ( money are on account)

my card on file is declined all the time …. ( money are on account)

iPhone XS, iOS 15

Posted on Feb 20, 2022 4:10 AM

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Question marked as Apple recommended

In such a situation, I suggest that you contact iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

Posted on Feb 20, 2022 4:13 AM

1 reply
Question marked as Apple recommended

Feb 20, 2022 4:13 AM in response to G_zynel

In such a situation, I suggest that you contact iTunes Store Support Team directly, using this link:--> iTunesStore & App Store – Get support for various issues, and choosing: your country, then Apple ID, then iTunes & App Store. If your problem is not among the options shown there, tap/click on the option “the topic is not listed” and describe your issue.


Regards

Giulio

my card on file is declined all the time …. ( money are on account)

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