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Hi ! I would like to check why I receive this message

Your transaction with VISA5745 at APPLE.COM/BILL ITUNES.COM IE on 17/02/2022, 10:19 for the amount 10,99 WAS NOT COMPLETED due to account balance reasons.


I don’t have any active subscriptions

iPhone 7, iOS 14

Posted on Feb 20, 2022 4:13 AM

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Question marked as Top-ranking reply

Posted on Feb 20, 2022 4:45 AM

If you can't find this payment listed in your purchase history, as explained in this article, this is most likely an attempt to get your personal data.

If you see 'apple.com/bill' on your billing statement - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 20, 2022 4:45 AM in response to Nataliaaaaaaa

If you can't find this payment listed in your purchase history, as explained in this article, this is most likely an attempt to get your personal data.

If you see 'apple.com/bill' on your billing statement - Apple Support

Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

Hi ! I would like to check why I receive this message

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