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Sometimes the phone screen goes black

I bought my iphone on 05/02/22 and it has a problem with the screen. Sometimes the phone screen goes black and then goes back to normal by itself. it's like the phone turns itself off and on again.


Order Number: W1044290420

Ordered on: Feb 05, 2022

iPhone 13 Pro, iOS 15

Posted on Feb 20, 2022 6:15 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2022 4:46 AM

Hello,

Start here:

If the screen isn't working on your iPhone or iPad - Apple Support

If it keeps happening, have it checked:

Find Locations

If no help, depending on when you received it, you might still be in the 14-day return window.

Good luck.

1 reply

Sometimes the phone screen goes black

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