MacBook Air (Retina, 13-inch, 2020) restarted because of a problem

Hi I have been having this issue where my macbook air will restart or shut down by its own randomly, sometimes (less often) followed with a short blast of fan. Whenever I turn it back own it will display an error message "Your computer was restarted because of a problem" and asks me to send the report to Apple. Sometimes there will also be an additional tab that says 'WindowServer quit unexpectedly'.


I had an online Apple support session with a call operator with screen share and tried to figure out the issue but could not identify what is causing it. I also brought my macbook air to a Genius Bar and the staff ran a software and hardware check and still could not identify the issue.


I was hoping if the online community could help me out with what is wrong with my macbook. Thanks in advance!!


The problem report are as attached below.


MacBook Air (2020 or later)

Posted on Feb 20, 2022 9:29 AM

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MacBook Air (Retina, 13-inch, 2020) restarted because of a problem

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