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Unable to get text msg

Unable to get text msgs. I get an error msg saying unable to connect to the imessage server

iPad Air 2, iPadOS 15

Posted on Feb 20, 2022 9:50 AM

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Question marked as Best reply

Posted on Feb 20, 2022 10:15 AM

See the Apple Support article(s) below.


Messages - If you get an error when trying to activate iMessage or FaceTime.  *


If you can’t turn on or sign in to iMessage or FaceTime.  *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

1 reply
Question marked as Best reply

Feb 20, 2022 10:15 AM in response to Cjck

See the Apple Support article(s) below.


Messages - If you get an error when trying to activate iMessage or FaceTime.  *


If you can’t turn on or sign in to iMessage or FaceTime.  *


Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.


Try a restart.


Restart your iPhone, iPad, or iPod touch    *


Try a forced restart. See the section towards the end of the article.


Reset Device. -


If necessary


Hard reset.     -


Do a backup and try a factory reset. Then restore from your backup.


Restore to Factory setting.      *


Restore - If you see an error when you update or restore your iPhone, iPad, or iPod.   *


Backup - Restore your device from an iCloud or iTunes backup.     *

Unable to get text msg

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