Can’t set purchased song on ringtone
Can you please help me. I bought two songs on iTunes Store, downloaded them in the app and in settings, but they don’t show up. I can’t understand why.
iPhone 12 mini, iOS 14
Apple’s Worldwide Developers Conference to kick off June 10 at 10 a.m. PDT with Keynote address
The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
The Keynote will be available to stream on apple.com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. On-demand playback will be available after the conclusion of the stream.
You can make a difference in the Apple Support Community!
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Can you please help me. I bought two songs on iTunes Store, downloaded them in the app and in settings, but they don’t show up. I can’t understand why.
iPhone 12 mini, iOS 14
Hi Adia2001,
Thank you for posting in Apple Support Communities! From our understanding, two songs were purchased from the iTunes Store and you are attempting to set them as ringtones, do we have that right?
If so, you would need to purchase the Tone, and not the song itself. Full songs cannot be used as ringtones on your iPhone. Check out: Use tones and ringtones with your iPhone, iPad, or iPod touch.
You can try to request a refund and purchase the Tone instead: Request a refund for apps or content that you bought from Apple.
Have a good one!
Hi Adia2001,
Thank you for posting in Apple Support Communities! From our understanding, two songs were purchased from the iTunes Store and you are attempting to set them as ringtones, do we have that right?
If so, you would need to purchase the Tone, and not the song itself. Full songs cannot be used as ringtones on your iPhone. Check out: Use tones and ringtones with your iPhone, iPad, or iPod touch.
You can try to request a refund and purchase the Tone instead: Request a refund for apps or content that you bought from Apple.
Have a good one!
Can’t set purchased song on ringtone