I can’t buy anything with my apple balance or gift carr

Apple offers three types of gift cards: Apple Store Gift Card, iTunes Gift Card, & an Apple Music Gift Card. Which of these are you trying to use to purchase this game pass and where are you trying to buy it from?

Ref: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

BrianTigre Said:

"I can’t buy anything with my apple balance or gift carry I’m trying to buy this game pass from this game and I can’t purchase it and idk why I have a gift card with money and I also have money in my apple balance what do I do ?"

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Perhaps this is a scam?

Avoiding Gift Card Scams:

Contact the Seller.

Whomever the seller is, ask them for a refund.

Where was the Purchased?

• Online?:

If this was purchased online (i.e. eBay) then contact the site, seeing if the seller can be accountable and if you can get your money back.

• In-Person?:

If this as purchased in person, then there may be nothing you can do but contact them, asking for your monkey back.

Or...

A Retailer?:

If purchased at a retailer, take it back, asking what your options are for return. Gift Card return policies vary by rules of law. So, take to the Manager, asking if you can get a new card.

Avoiding Scams:

In all recommend getting it at a retailer - that way you can easily avoid scams. Getting it online might result in scams (and plenty are reported).

Go Here:

• If you can't Redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support
• Recognize and Avoid Phishing Messages, Phony Support Calls, and Other Scams - Apple Support

Samwhite4404 Said:

"I’m trying to buy this game packs from this game using my apple balance and it won’t let me and idk why."

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Contact Apple Support:

These are user-to-user forums. No one here has access to your account information (and that is a good thing, BTW). We are not Apple.  Apple barely reads these site on their own time, as it is. So, talking to Apple, they will see this from their side, and will run you through the fix. Here is the information for contacting Apple Support:

Apple Phone Support:

• Contact Us - Choose Locations
• Proceed from there as Necessary
• Why the Wait: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)

I’m trying to buy this game packs from this game using my apple balance and it won’t let me and idk why.