YourMom_2050 Said:
"Messages opening in last conversation: My phone is only a week old. Was fine up until today but now when I go to messages it is automatically opening a conversation (the same conversation) instead of message list, it’s not even the person I messaged last. I’ve turned phone off and on but didn’t change. Same thing is happening in notes."
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Troubleshooting Incorrect Taps:
A. Start with an Update:
Use my User Tip: Update your iPhone Using a Computer - User Tip
No Success?
B. Contact Apple support:
If you cannot get the above link to work, then contact Apple Support.
Apple Contact Info:
- Contact Us - Choose Locations
- Proceed from there, as necessary
- Why the Wait: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)