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Help me refund :(

Dear Apple Customer Support,

On February, my account purchased 300$ in the game Punball.

This was not my decision, my little brother took my phone, use my faceid while I was sleeping.

I know this is hard but I want to ask for a refund. My family (including me) are infected with Covid and cannot go to work, 300$ is a huge amount to us, which can help buying food and medicine.

I hope you can help me receive the refund.

Sincerely,

iPhone 13 Pro Max, iOS 15

Posted on Feb 21, 2022 1:17 AM

Reply
Question marked as Best reply

Posted on Feb 21, 2022 1:22 AM

See this Apple article: Billing and Subscriptions

Subscriptions and Billing - Official Apple Support

View your puchase history,

Cancel your subscription,

Try to Request a refund.


1 reply

Help me refund :(

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