PNC bank app not working

Fearless3955 wrote:

"It is the app developer that determines if older versions of their app will continue to be made available."

As I wrote above, that's not what PNC are saying. After consultation with the relevant departmental head at PNC they told me it is entirely down to Apple, not PNC in any way, shape or form. PNC say they have asked Apple to make the older version available, but they're not cooperating... which is why I'm here, in the hope that the right and left hand will sort the problem together.

Of course it's not what PNC said. That doesn't mean I'm wrong.

However, if you want to let Apple know your thoughts, this isn't the place. Apple doesn't read here in this user-to-user forum for feedback or suggestions. You can let them know your thoughts here:

Product Feedback - Apple

PNC Bank now requires iOS 13 or later, rendering your device unable to use their software. The latest your device supports is iOS 12.5.5. Many apps may continue to provide support to older devices through older versions of their apps, however, banks often require the most recent version of their app for security reasons. Your device model is 7.5 years old and cannot support the newer apps. Unfortunately, you will need to find a new bank, deal with not being able to use the mobile banking app, or get a newer device.

Fearless3955 wrote:

Thanks but the problem could be sorted by Apple simply allowing last week's app version to continue to work.

It is the app developer that determines if older versions of their app will continue to be made available. As noted above, banks usually do not allow that for security reasons. Apple can no more require PNC to continue offering an older version of the app than Ford can make gas stations sell leaded gas.

We're just users like yourself. You're barking up the wrong tree. We're speaking from extensive experience, so while we can be wrong, we also have seen these shenanigans from developers before not being willing to own up to their decisions.