Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My MacBook Air suddenly shut down and will only power on if plugged in. The batter status is NORMAL. What can I do to restore battery?

My MacBook Air shut off without warning and now runs only if connected to power cord. It will not charge. The battery status is "normal"

Posted on Feb 21, 2022 8:33 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2022 8:35 AM

Perform an SMC Reset: How to reset the SMC of your Mac - Apple Support


Note: "This article applies only to Mac computers with an Intel processor."

1 reply

My MacBook Air suddenly shut down and will only power on if plugged in. The batter status is NORMAL. What can I do to restore battery?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.