Hi Team Apple,
I would be much obliged if you could look into the images I have attached herewith the conversation and clear my doubts on whether exactly I have the genuine version of the power beats pro or just a fake.
[Image Edited by Moderator to Remove Serial Number]
Hello Jason_sam,
Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are trying to see if your Beats headphones are genuine. To do this, take the serial number from the packaging and check it on this Apple website:
Check Your Service and Support Coverage - Apple Support
Cheers!
Hello Jason_sam,
Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are trying to see if your Beats headphones are genuine. To do this, take the serial number from the packaging and check it on this Apple website:
Check Your Service and Support Coverage - Apple Support
Cheers!
Thanks for replying, Jason_sam, and that additional info, it really helps! Per your screenshot, please click the link to update purchase date, and if you have an issue with that, please contact Apple directly if you need any further assistance.
Have a great day and thanks for using the Apple Support Communities!
Hi Team Apple,
Thank you so much for getting back to me in this regard, I am pleased to inform you that I went ahead as advised. However, I got this feedback from the link that was provided to me.
Therefore, I would really appreciate if you could educate me further on whether I had received the right kind of feedback from the respective site.
Is my powerbeats pro genuine or a fake?
