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Cannot open iPhone 13 software update option

Cannot open software update option and i am using iPhone 13

last version since i bought a phone is iOS 15.0, need assistance on this

Posted on Feb 21, 2022 10:02 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 21, 2022 10:14 AM

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad or iPod touch won’t update – Apple Support (UK)

1 reply
Question marked as Top-ranking reply

Feb 21, 2022 10:14 AM in response to Ms_Nath

What happens when you try?


Can you post a screenshot of the whole screen, it could reveal why you aren't able to update.


Make sure you:

• Are using a WiFi connection (not a hotspot).

• You have an active cell signal (You need both WiFi and cellular service to perform the upgrade).

• Have your battery charged at least 50%. Better yet, keep it plugged in during the update.

• Are not using a VPN connection.

• Do not have power save mode turned on.

• Do not have a beta version installed.

• You have at least 6 gigs of storage available.


You can also check out this article for help -


If your iPhone, iPad or iPod touch won’t update

If your iPhone, iPad or iPod touch won’t update – Apple Support (UK)

Cannot open iPhone 13 software update option

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