Hi, I'm Nikita. I have a problem, I want to download information from my old device (11pro max), but when I want to do it, the information is downloaded from the iPhone 7 Plus. The problem is that these devices had one Icloud. My question is can I d

Hi, I'm Nikita. I have a problem, I want to download information from my old device (11pro max), but when I want to do it, the information is downloaded from the iPhone 7 Plus. The problem is that these devices had one Icloud. My question is can I download data from iPhone 11 pro max

Posted on Feb 21, 2022 10:24 AM

Reply
2 replies

Feb 21, 2022 1:05 PM in response to Nik_0077

Nik_0077 wrote:

My question is can I download data from iPhone 11 pro max

Probably, depending on what “download” means and the method you’re using to attempt it.


I will assume (perhaps incorrectly) that you’re trying to set up a new iPhone, and you’ve chosen Quick Start as the method to do that. If so, instead of using Quick Start, create an iOS backup and use that.

How to back up your iPhone, iPad, and iPod touch - Apple Support


If my assumption is incorrect, tell us a whole lot more about what you’re trying to do and the steps you’ve taken to accomplish it.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Hi, I'm Nikita. I have a problem, I want to download information from my old device (11pro max), but when I want to do it, the information is downloaded from the iPhone 7 Plus. The problem is that these devices had one Icloud. My question is can I d

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.