Continuous Black Screen of Death on Iphone 12 Pro Max

Hello, I work for a media company and my Iphone is a very big part of my job for creating content. I have had my Iphone 12 Pro Max for quite awhile now and it was working fine until about five months ago when I first got the Black Loading Screen. At first I didn't think much of it, maybe it was an update issue or glitch but as time went on I started picking up on things. It tends to freeze on me mostly when I am in my camera. Not as much camera apps as using the base camera app built in. I prefer the built in one compared to others including but not limited to DSLR+ or apps like Snapchat. Anyways, I'll be taking photos/videos and sometimes it'll freeze in the process of the shoot and I'll lose all the content I had collected up to that point and sometimes it'll freeze around an hour after the shoot and I'll still lose everything. It has costed me both a lot of time and money having to reshoot. Thankfully we have other Sony cameras that we use more than the phone but the phones are great while in the field and you can't worry about changing lenses.

To sum it all up, I've been continuously getting the Black Loading Screen of Death for around 5-6 months. Mostly while in my built in camera app, and when it happens I lost a lot of content (photos and videos) which I recorded on my phone. I am asking if I can get a replacement or if this is an issue with many people and I just need to look at getting a different phone in general...?

Thank you for taking your time and reading what I had to say!

RJ Cianciarulo