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User profile for user: manese274
manese274 Author
User level: Level 1
4 points

SIM PIN on new phone

i had ent to cricket store to transfer my SIM card into my new iPhone. Everything has been working, I was able to use it off of Wi-Fi and with Wi-Fi . Now it’s saying I need to use a SiM pin. I don’t recall ever doing this on my other phones. I assumed it was the same 4 digit code I had to use to transfer my SIM card to my new phone. How do I fix this issue because my sim pin is locked now . It’s telling me to cal “611” but it doesn’t work and I need a PUK. Do I need a sim pin to access my phone .

iPhone 13 Pro Max

Posted on Feb 22, 2022 9:09 PM

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
415,344 points

Posted on Feb 22, 2022 10:43 PM

If you forgot or don't know your SIM PIN

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove the SIM card and check the card for the carrier's name or logo.
  3. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. 
  4. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert says, "PUK exhausted," ask for a new SIM card.

*If you enter the wrong SIM PIN too many times, your wireless carrier might be able to give you a Personal Unlocking Key (PUK).

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User profile for user: SravanKrA
SravanKrA
Community+ 2024
User level: Level 10
415,344 points

Feb 22, 2022 10:43 PM in response to manese274

If you forgot or don't know your SIM PIN

Never try to guess a SIM PIN or PUK code.* The wrong guess can permanently lock your SIM card, and then you would need a new SIM card. If your device asks for a PIN or code that you don't know, here's what to do:

  1. Contact the carrier that gave you the SIM card. If you aren't sure which carrier to call, remove the SIM card and check the card for the carrier's name or logo.
  3. Ask your carrier to help you unlock your SIM card using the default SIM PIN or PUK code. 
  4. If you can't unlock your SIM card using the SIM PIN or PUK code or if an alert says, "PUK exhausted," ask for a new SIM card.

*If you enter the wrong SIM PIN too many times, your wireless carrier might be able to give you a Personal Unlocking Key (PUK).

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SIM PIN on new phone

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