Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Subscription Problems

I renewed a subscription for Hulu in the settings of my ipad. It shows that the subscription is active and renewed. However, when I go to log in to Hulu it says that I do not have an active subscription. Anyone know what the problem is and how I can fix it?

iPad Pro 10.5-inch, Wi-Fi, Cellular

Posted on Feb 22, 2022 9:54 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 22, 2022 11:02 PM

Kdognmoose Said:

"Subscription Problems: I renewed a subscription for Hulu in the settings of my ipad. It shows that the subscription is active and renewed. However, when I go to log in to Hulu it says that I do not have an active subscription. Anyone know what the problem is and how I can fix it?"

-------


Troubleshooting Subscription Renewals:

A Glitch, Perhaps?:

Perhaps it is a glitch and it did not go through correctly. In the past, I purchased and app, and had to get a new purchase due to utility work down the street that made my power briefly go out. So, I contact Apple Support, and they gave me a replaced purchase. So, contact Apple Support:

Apple Contact Us:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)
1 reply
Question marked as Top-ranking reply

Feb 22, 2022 11:02 PM in response to Kdognmoose

Kdognmoose Said:

"Subscription Problems: I renewed a subscription for Hulu in the settings of my ipad. It shows that the subscription is active and renewed. However, when I go to log in to Hulu it says that I do not have an active subscription. Anyone know what the problem is and how I can fix it?"

-------


Troubleshooting Subscription Renewals:

A Glitch, Perhaps?:

Perhaps it is a glitch and it did not go through correctly. In the past, I purchased and app, and had to get a new purchase due to utility work down the street that made my power briefly go out. So, I contact Apple Support, and they gave me a replaced purchase. So, contact Apple Support:

Apple Contact Us:

  • Contact Us - Choose Locations
  • Proceed from there as Necessary
  • NOTE: Due to the Coronavirus Pandemic, calls are taking a bit linger to get through. And, that makes sense, because many are at home working out-of-the-house or are taking classes over-the-web, this they have more time on their hands to contact Apple Support. So, it might take a bit to get through to Apple Support. But, just stay on the line, and someone will be with you :)

Subscription Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.