Please help- iPhone 12 Pro Max not working overseas however data roaming is on?

Hello!


I am hoping some technical whizz is out there that can help me. I have two phones

  1. An Australian phone with SIM
  2. An English phone for london with a sim


Last time I went to London my iPhone 12 ( Australian Phone) did not make any calls apart from Wifi calls, I could not call out locally OR Internationally / could not receive calls. My Global roaming was switched ON with my provider ( telstra) and also ON on the iPhone.


I will attach some images in the hopes someone can tell me something doesn't look right.


***Is it something to do with under the sub catergory " DATA PLANS" it states:


Telstra ON > ( This is my Australian Number )


Used as "Mobile data" > No Sim

This is my london number that for some reason shows on this phone ?


Thank you so much in advancee



iPhone 12 Pro Max

Posted on Feb 23, 2022 7:42 PM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Please help- iPhone 12 Pro Max not working overseas however data roaming is on?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.