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Please help- iPhone 12 Pro Max not working overseas however data roaming is on?

Hello!


I am hoping some technical whizz is out there that can help me. I have two phones

  1. An Australian phone with SIM
  2. An English phone for london with a sim


Last time I went to London my iPhone 12 ( Australian Phone) did not make any calls apart from Wifi calls, I could not call out locally OR Internationally / could not receive calls. My Global roaming was switched ON with my provider ( telstra) and also ON on the iPhone.


I will attach some images in the hopes someone can tell me something doesn't look right.


***Is it something to do with under the sub catergory " DATA PLANS" it states:


Telstra ON > ( This is my Australian Number )


Used as "Mobile data" > No Sim

This is my london number that for some reason shows on this phone ?


Thank you so much in advancee



iPhone 12 Pro Max

Posted on Feb 23, 2022 7:42 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 23, 2022 11:34 PM

Welcome to the Apple Support Communities.


See: About cellular data roaming options for your iPhone and iPad - Apple Support.


Jack

1 reply

Please help- iPhone 12 Pro Max not working overseas however data roaming is on?

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