E-mails

Hi Rod,

I think this is what you’re looking for:

Mark legitimate emails as not junk

Filtering out junk mail can block a legitimate email from reaching your inbox.

If you feel that a legitimate email message was accidentally filtered, you can mark it as not junk so that any future messages from the same sender go to your inbox:

• On your iPhone, iPad, or iPod touch, open the message in the Junk folder, tap the Move to Folder button  at the bottom of the screen, then tap Inbox to move the message.
• On your Mac, select the message in the Junk folder and click the Junk button in the Mail toolbar. Or just drag the message to the Inbox in the sidebar.
• On iCloud.com, click the Junk folder in the sidebar. Select the message, then click Not Junk at the top of the message window. Or just drag the message to the Inbox in the sidebar.
• For other mail clients, move the message from the Junk folder to the inbox.

If you notice that multiple email messages are being delayed, bounced, or not delivered, contact iCloud Support. Email messages in the Junk folder are automatically deleted after 30 days.