You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Iphone 13 Pro freezes mail apps when opening PDF’s

When opening a majority of pdf’s on my 13pro, the mail app freezes up and needs to be force closed. I’ve tried opening the same PDF’s in Apple Mail, Outlook app, Gmail App with the same results. They range in file size (up to 20.0MB). Generally they are multi page construction blueprints. I’ve tried to save the PDF to files on my iPhone and open via that way and still have the same result.

iPhone 13 Pro, iOS 15

Posted on Feb 24, 2022 7:45 AM

Reply
Question marked as Top-ranking reply
1 reply
Question marked as Top-ranking reply

Iphone 13 Pro freezes mail apps when opening PDF’s

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.