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iPhone 6s plus got stuck in boot loop with error 35

my girlfriends iphone 6s plus got stuck in boot loop, ive tried everything to get it back on every time i connect it to itunes and try to just straight erase and update it comes up and gives a error 9 then if i go to restore only i get error 35 ive tried everything i can find to do and nothing... someone please help me



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iPhone 6s Plus

Posted on Feb 24, 2022 10:29 AM

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Question marked as Best reply

Posted on Feb 24, 2022 10:42 AM

For error 9: If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support


For error 35:

Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
  4. Check for outdated or modified software


If you still see the error, contact Apple Support.


Ref: iOS update and restore errors - Apple Support

2 replies
Question marked as Best reply

Feb 24, 2022 10:42 AM in response to dwick1

For error 9: If you see error 9, 4005, 4013, or 4014 when you restore your iPhone, iPad, or iPod touch - Apple Support


For error 35:

Here's what to check. Try again after each step:

  1. If iTunes is already open, quit and reopen it.
  2. Check your third-party security software.
  3. Make sure that your USB cable, computer, and network are reliable. Then try twice more to restore your device.
  4. Check for outdated or modified software


If you still see the error, contact Apple Support.


Ref: iOS update and restore errors - Apple Support

iPhone 6s plus got stuck in boot loop with error 35

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