I just got these new AirPods and there not turning on

Moontop Said:

"I just got these new AirPods and there not turning on: ive been charging them for an hour now and still no light turning on. Can you help?"

-------

Troubleshooting AirPods Power:

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• If your AirPods Con’t Charge - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.