Pink stain on the rear camera
Hello, I have had an iPhone 13 for over a month, from one moment to another this pink stain appeared on the rear camera; what could have caused it? what should i do to fix it? Thank you for your answers
iPhone 13
Hello, I have had an iPhone 13 for over a month, from one moment to another this pink stain appeared on the rear camera; what could have caused it? what should i do to fix it? Thank you for your answers
iPhone 13
k95l Said:
"Pink stain on the rear camera"
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Thank you for the photo.
Based on what I've mentioned in my previous reply....
Get this Serviced:
Try the following...
A. Contact Apple Support:
If purchased from Apple, or covered under AppleCare, then get this serviced by Apple.
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. And that makes sense because with the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
B. Contact an AASP:
Also, take this to an AASP (Apple Authorized Service provider), asking for assistance.
C. Retailer:
Contact your local retailer, seeing if they provide this service.
k95l Said:
"Pink stain on the rear camera: Hello, I have had an iPhone 13 for over a month, from one moment to another this pink stain appeared on the rear camera; what could have caused it? what should i do to fix it? Thank you for your answers"
-------
Thank you for the photo.
Troubleshooting an iSight Camera:
Have you played this in direct sunlight? If for it may have corrupted the camera. This is something that you see in computer screens, when there is light issues nearby.
Did you ever get the iSight Camera replaced? If so, take it back to the person(s) who replaced it, and have them place a fully-operable camera in it. They should have known better.
If you had this in your pocket quite a bit, then there may have been tense strain on the iSight Camera.\
See my following reply.
Pink stain on the rear camera